This is a very interesting topic.
In discussions with visitors to a couple of hospitals in Delhi, one tried to map these expectations as much as possible. But it is obvious that there are many expectations that have not been tapped.
Two mind maps…
Does the service design community need to work with the open source community to provide an alternative to Facebook Connect ?
The background is the increasingly dominant role being played by a few companies in deciding on the issue of privacy of in…
Very valid points Fergus!
Do consider the following :
1. Smaller cross functional teams have a flatter , if not flat, hierarchy. The example of W.L. Gore as discussed by Gary Hamel in Future of Management is a case in point. The impact of this com…
Entrepreneurial employees are likely to think on a longer term. The responsibility of this itself, means there is far more care taken in decision making and similar empathic outlook towards colleagues and partners.
There is however, a question of s…
An entrepreneur , perhaps, integrates professional and private life more closely.
The work then is an outcome of an interest that this person had in their personal life.
Thus one integrates work and interests more closely.
Would like to know your t…
This group facilitates the book project "This is Service Design Thinking. basics/tools/cases". Besides an open discussion on this project and map the flow of information regarding this project. Take part and tell us, where you first heard about it!
Indeed, the international event effort could perhaps be built on the lines of MoMo to begin with.
With regard to agencies, universites and industry forums, I would be very keen to explore how this could be expanded in india.
Good points.
The company could have instead focused on unifying the experience of their mobile phones with multiple devices/platforms. The decision seems more technology led rather than people needs driven.
There is already an os that powers devic…
My colleague , Anurag has been working with the craft sector for a while and she has written about how the mobile can make an impact in the lives of the craftsperson.
The slideshow Indian Crafts and Cell Phones articulates various scenarios where i…
Agreed on most points highlighted in the comments by Arne and Erik
The natural step is a sustainability framework that focuses on decision making focused around minimising impact to the external environment. The reason i mentioned this is that huma…