Social designers

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Comment by Marc Stickdorn 12 hours ago

Arne, Adam, Matt, it would be great if you would add the discussed methods/tools to our book project: http://service.engagement.ac/

Comment by Satu Miettinen 15 hours ago

Anyone from South Africa? I'll be visiting CPUT for service design workshop from the 8th of February until the the 12th of February, 2010, Cape Town....

Comment by Satu Miettinen on November 26, 2009 at 3:13pm

I would suggest some kind of experience based database among social design workers on the field, online community where you can try out your model with both the staff and the end users.

Comment by Matt Jones on November 26, 2009 at 1:21am

So far I have Arn with filming and Adam with theatre. Any other tools that social/service designers have used to effectively RP. I had one suggestion to use Second Life - but not sure how fesible that really is. My personal experiences have been more of the "improv" genre, with a generally unscripted approach.

Part of what I am wondering is how important it is to have end users as a part of the RP experience, versus having team members act the part, based on their understanding of the end users needs and concerns.

Comment by Adam StJohn Lawrence on November 17, 2009 at 11:52am

I find that the best and fastest prototyping tool for any kind of P2P service looks a heck of a lot like a theatre rehearsal...

Comment by Matt Jones on November 17, 2009 at 5:25am

OK Everybody--

Back to the original question. What are effective methods for rapid prototyping services that are intended to help marginalized groups. Thinking especially of environments with limited financial resources.

Thanks in advance for the help....by the way, did Fergus every come back after that last conversation;-)

Comment by Arne van Oosterom on November 13, 2009 at 9:14pm

deal

Comment by Satu Miettinen on November 13, 2009 at 8:12am

mini-unconference, social design and WENOVSKI

Comment by Fergus Bisset on November 11, 2009 at 11:43pm

"I'll get me coat..."

Comment by Matt Jones on November 11, 2009 at 10:57pm

Thanks for all the input.

As I hear things, we are
1. In general agreement that social design can be discussed as a specific area.

2. We are not absolutely sure if Social is a subset of Service or if Service is a subset of Social.

3. In this forum, we have two areas to discuss these topics. One called Social Design, one called Service Design. As people that believe in inter/cross disciplinary learning and processes, there will always be overlap between the two.

4. There is a significant issue of social responsibility that transcends BOTH/all of the categories.

Shall we take on defining the differences between Design and Design Thinking now?;-)

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